Frequently Asked Questions (FAQ)

📦 What are the shipping times?

• Italy and EU : 7–12 working days

• International : 10–20 business days

You will receive an email with your tracking code as soon as your order ships.

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💳 What payment methods do you accept?

We accept secure payments via:

• PayPal

• Cash on delivery (cash on delivery)

• Bank transfer

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🔁 Can I return a product?

Yes, you can request a return within 14 days of receiving your order .
The product must be intact, unused and in its original packaging .

To start the procedure, write to us at:
📧 brilliantshop10@outlook.it

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📩 How can I contact you?

For any questions or requests, you can write to us at:
📧 brilliantshop10@outlook.it
We will reply as soon as possible!

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🌍 Which countries do you ship to?

We ship to Italy, Europe , and many other international countries.
Shipping costs are calculated and displayed at checkout.