Policies

Return Policy

We accept returns within 14 days of receiving your order, unless otherwise specified on the product.
The product must be returned intact, in its original packaging and without signs of use.
To initiate a return request, please contact us by email at brightshop10@outlook.it with your order number and the reason for the return.
We provide you with all the instructions you need to complete the resolution process.
The refund will be made within 7 working days of receipt and verification of the returned product, according to the established terms.

Shipping Policy

The products are shipped directly from our suppliers.
Estimated delivery times are:

- Italy: 7-12 working days

- European Union: 7-12 working days

- International: 10-20 business days
Shipping costs are indicated at the time of purchase.
After shipment, you will receive a tracking number to monitor the progress of your order.