Terms and Conditions of Sale

Welcome to Brilliant Shop . Before placing an order, please carefully read the following terms and conditions, which govern the purchase of products through our online store.

1. Object of the contract

Through the brilliantshop.it website, you can purchase the products offered by Brilliant Shop.
The sales contract is considered concluded upon order confirmation, which you will receive via email.

2. Prices and payment methods

All prices listed on the site include VAT and any other applicable taxes.
The payment methods currently accepted are:

  • PayPal

  • Cash on delivery (cash on delivery)

  • Bank transfer

Your order will be processed only after payment has been confirmed.

3. Shipping and deliveries

Shipments are made by our suppliers within the times indicated in the Shipping section of the website.
Delivery times are indicative and may vary depending on the destination and product availability.
Once your order ships, you will receive a tracking number to monitor your shipment.

4. Right of withdrawal

You have the right to withdraw from the purchase within 14 days of receiving the product , in accordance with current legislation.

To exercise the right of withdrawal:
📧 Write to us at brilliantshop10@outlook.it
We will provide you with all the instructions to proceed with the return.

The product must be returned intact, unused and in its original packaging .
The refund will be made within 7 working days of receipt and verification of the returned product.

5. Warranty

All products sold are covered by the legal guarantee of conformity provided for by the Consumer Code.
If your product is defective or non-compliant, please contact us to initiate the assistance process.

6. Limitation of liability

Brilliant Shop is not responsible for delays or non-delivery due to force majeure or events beyond our control.
We decline any responsibility for indirect or consequential damages resulting from improper use of the purchased products.

7. Applicable law and competent court

This contract is governed by Italian law .
The Court of Milan will have jurisdiction over any dispute.